When an out-of-warranty EV fails, who you gonna call?
My friend Jim loves his 2014 Mercedes-Benz B-Class Electric. It only has 87 miles of range, but Jim estimates that about 70% of his family’s annual vehicle miles are on the B-Class Electric. That’s why it was so disappointing when last year the motor started whining so severely that the car was nearly undrivable. To add insult to injury, the local Mercedes-Benz dealership quoted $18,000 to get it fixed by replacing the entire powertrain.