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Broken EV chargers? This program replaces them for free

Everged is rolling out a new program aimed at fixing one of the EV industry’s most persistent problems: broken and outdated chargers that never seem to get repaired.

The Vienna, Virginia-based energy tech company just launched its Zero Cost Swap Program, which replaces old, unsupported, or broken EV chargers with new, networked equipment – with no upfront cost for the site host.

Public charger reliability is still one of the biggest complaints among EV drivers. A lot of those issues trace back to early-generation chargers that are now reaching end of life, along with companies exiting the market and leaving equipment behind.

That’s left property owners and site hosts stuck with broken chargers and no clear path to fix them.

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Everged pays for removing old equipment, installing new chargers, and keeping them running.

Under the program, site hosts get:

  • Replacement of legacy or non-functional chargers with new Level 2 or DC fast chargers
  • Full installation and activation covered
  • 24/7 monitoring, maintenance, and driver support
  • Real-time alerts and remote diagnostics to keep chargers online
  • Optional revenue-sharing opportunities

The company says the process is designed to be fast. In many cases, it can swap out old chargers using existing electrical infrastructure, avoiding new permitting and speeding up installation.

Once the new chargers are in place, Everged monitors and maintains them to keep uptime high.

The program is targeting a wide range of sites, including retail and commercial properties, municipalities, fleets, campuses, hotels, and other public venues.

For businesses, working chargers can bring in customers. Broken ones do the opposite.

Everged President James Dion said, “We are so confident in our technology stack that we created a program that not only solves a critical problem within our industry but also aligns our success with that of our valued site hosts. By providing that best-in-class service, we all win: our site hosts, EV drivers, and Everged.”

Electrek’s Take

This is trying to solve a real problem in the US charging landscape: stranded assets.

Many early EV chargers were installed years ago with different hardware, software, and business models. Now some of that equipment is failing, unsupported, or tied to companies that no longer exist. And when something breaks, it’s not always clear who’s responsible for fixing it.

Programs like this could help clean up that mess quickly, especially if they actually deliver on their uptime promises. Because at this point, adding new chargers is only part of the story. Keeping the ones we already have working is just as important.

Read more: ChargePoint data shows a new EV bottleneck forming


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Avatar for Michelle Lewis Michelle Lewis

Michelle Lewis is a writer and editor on Electrek and an editor on DroneDJ, 9to5Mac, and 9to5Google. She lives in White River Junction, Vermont. She has previously worked for Fast Company, the Guardian, News Deeply, Time, and others. Message Michelle on Twitter or at michelle@9to5mac.com. Check out her personal blog.