Skip to main content

Tesla settles a Model X ‘lemon laws’ case, says ‘majority of owners are loving their cars’

tesla model x promo shot 3- 2

Barrett Lyon, a three-times Tesla owner, filed a lawsuit against the automaker last month for issues with his Model X under California’s lemon laws. We now learn that Tesla accepted to buy back his Model X and now Lyon is left with his Model S and Roadster.

Fortune reached out to Lyon about his settlement, but he said he couldn’t comment:

“In Lyon’s lawsuit, he claimed the cars doors opened and closed unpredictably, smashing into his wife and other cars, and that the Model X’s Auto-Pilot feature posed a danger in the rain. He also shared a video that shows the car’s self-parking feature failing to operate successfully. (A Wired report has also raised question about the doors).

Lyon said he could not comment on the lawsuit, which he filed after a Tesla service center allegedly gave him the “runaround,” and only stated the company had taken the car back. A Tesla spokesperson confirmed this.”

The spokesperson also issued a statement about the automaker’s policy with dissatisfied customers:

“We are committed to providing an outstanding customer experience throughout ownership. As a principle, we are always willing to buy back a car in the rare event that a customer isn’t completely happy. Today, the majority of Model X owners are loving their cars.”

Recurring issues with early Model X units have been reported, especially some complaints around the Falcon Wing door reliability. Last month, CEO Elon Musk addressed the concerns and noted that he was now working at a desk at the end of the Model X assembly line. He added that he was spending so much time there that he had a sleeping bag to spend the night on the assembly line.

FTC: We use income earning auto affiliate links. More.

Stay up to date with the latest content by subscribing to Electrek on Google News. You’re reading Electrek— experts who break news about Tesla, electric vehicles, and green energy, day after day. Be sure to check out our homepage for all the latest news, and follow Electrek on Twitter, Facebook, and LinkedIn to stay in the loop. Don’t know where to start? Check out our YouTube channel for the latest reviews.



Avatar for Fred Lambert Fred Lambert

Fred is the Editor in Chief and Main Writer at Electrek.

You can send tips on Twitter (DMs open) or via email:

Through, you can check out Fred’s portfolio and get monthly green stock investment ideas.