Barrett Lyon, a three-times Tesla owner, filed a lawsuit against the automaker last month for issues with his Model X under California’s lemon laws. We now learn that Tesla accepted to buy back his Model X and now Lyon is left with his Model S and Roadster.
Fortune reached out to Lyon about his settlement, but he said he couldn’t comment:
“In Lyon’s lawsuit, he claimed the cars doors opened and closed unpredictably, smashing into his wife and other cars, and that the Model X’s Auto-Pilot feature posed a danger in the rain. He also shared a video that shows the car’s self-parking feature failing to operate successfully. (A Wired report has also raised question about the doors).
Lyon said he could not comment on the lawsuit, which he filed after a Tesla service center allegedly gave him the “runaround,” and only stated the company had taken the car back. A Tesla spokesperson confirmed this.”
The spokesperson also issued a statement about the automaker’s policy with dissatisfied customers:
“We are committed to providing an outstanding customer experience throughout ownership. As a principle, we are always willing to buy back a car in the rare event that a customer isn’t completely happy. Today, the majority of Model X owners are loving their cars.”
Recurring issues with early Model X units have been reported, especially some complaints around the Falcon Wing door reliability. Last month, CEO Elon Musk addressed the concerns and noted that he was now working at a desk at the end of the Model X assembly line. He added that he was spending so much time there that he had a sleeping bag to spend the night on the assembly line.
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