Tesla started listing new cars through a third-party platform, Cars.com, and CEO Elon Musk didn’t even know about it.
One of the main things that separates Tesla from other automakers is the fact that it sells directly to consumers.
In the US, all legacy automakers go through third-party franchise dealerships for sale and service. Tesla built its own store and service centers where it operates itself.
The automaker has rarely diverged from that other than when it put some of its used car inventory on some third-party websites, like Autotrader and Cars.com. When it comes to new cars, Tesla has only sold them through its own website and stores.
Now, it looks like things are starting to change for the first time. Internet sleuths spotted brand-new Tesla vehicles being listed on the Cars.com website:
The listings appear to show “new inventory” Tesla vehicles, which are sold as new with very low to no mileage.
Tesla CEO Elon Musk commented on the report of these new listings and said that he wasn’t aware of the move at Tesla:
First I’ve heard of this. Seems odd.
Many have reported believing that Musk is a bit disconnected from Tesla lately. For example, he also believed that Tesla’s partnership with McDonald’s on the Cyberspoon was fake, even though it was very real.
Top comment by BantaSarbarian
I'm not sure it's reasonable to expect that a CEO knows of every decision taken in the marketing and sales departments.
Other than their endless blathering about the "direct to consumer" model? It would be a perfectly rational decision by a sales teams being given a top-down sales target, softer demand and zero promotional budget to work with.
Some publications are reporting this as Tesla “selling” through another party, but that’s not exactly true. Cars.com still redirects to Tesla’s website on those listings. That’s where buyers will ultimately buy Tesla vehicles.
But it is definitely a step in that direction.
It is closer to advertising. The website lists Tesla inventory and tracks any clicks from the listings to Tesla, for which the automaker likely pays a fee. Those types of websites have similar deals with car dealerships.
The move comes as Tesla started to venture into advertising for the first since its inception. After years of not doing any advertising but plenty of marketing, Tesla started to buy some ad spaces earlier this year. This move seems to be an expansion of that change of direction.
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