Skip to main content

Lucid (LCID) vows to fix Gravity software issues ‘imminently’ after complaints

Is the Lucid Gravity the ultimate luxury electric SUV? It could be, but frustrating software issues are holding it back. Lucid said a fix will be sent out “imminently.”

Lucid Gravity software fix is coming soon

After several online reviewers complained about software bugs during testing the Gravity, Lucid’s interim CEO, Marc Winterhoff, admitted that the issues have “unfortunately affected our customers’ experience and satisfaction.”

In an email to owners, Winterhoff said he shared their frustration, assuring them that Lucid is “laser focused on addressing these issues” and that the company has already taken a few steps to resolve them.

Lucid sent out a recent software update (3.3.20) that improves key fob detection, one of the biggest complaints, in addition to several infotainment, media, and other software-related improvements.

Advertisement - scroll for more content

According to Winterhoff, the next planned update will address several other known issues. The OTA update will include further improving access control, enhanced on-screen video display, and better responsiveness when using steering wheel controls.

In the email, posted on X, Winterhoff said Lucid “will continue to relentlessly eliminate software issues and add new features regularly.”

The email follows Lucid’s communications boss, Nick Twork, saying on X a few weeks ago that the Company is “planning to send a bug fix update for Gravity imminently.”

Lucid is addressing several online reviews claiming the Gravity electric SUV is plagued by software bugs. After driving the Gravity 5,000 miles, Out of Spec, said it was “the best driving SUV crippled by software annoyances.” They added that the Gravity “does not seem to suffer from too many hardware issues” that would stop them from recommending it to buyers.

Lucid-Gravity-software-fix
The Lucid Gravity SUV (Source: Lucid)

Popular YouTuber Marques Brownlee, AKA MKBHD, praised the Gravity’s long range, sports car-like performance, and spaciousness, comparing it to the Cadillac Escalade IQ in September.

Despite the praise, Brownlee also mentioned a few minor software glitches, including problems with the driver’s-side door handle.

Luckily, with over-the-air (OTA) updates, it should be an easy fix. Twork said he “drove a near final version over the weekend” that will roll out very soon.

Lucid-Gravity-software-fix

The update allows you to drive right after unlocking the vehicle with the NFC card reader on the door, without re-authenticating in the center console. That’s if you put it in drive within two minutes.

The fix will improve navigation visuals, update compatible Tesla Superchargers, and include other general screen improvements. Fan speed logic in the Gravity’s climate control will also be refined.

Lucid-Gravity-Touring-interior
The interior of the Lucid Gravity Touring (Source: Lucid)

“We still have more work to do but we are making progress,” Twork said. Lucid recently announced that Emah Dlala, former SVP of Powertrain, now has end to end responsibility for all Lucid product development, including software.

Lucid’s interim CEO admitted Gravity production is “not where we want to be” on the company’s third-quarter earnings call last month.

Lucid-Gravity-Touring-interior
Lucid Gravity Touring interior (Source: Lucid)

However, at the 53rd Annual Nasdaq Investor Conference earlier this month, Winterhoff said that Lucid “is on track” to hit its goal of building 18,000 vehicles this year. Although it’s on the lower end of its initial 20,000 to 18,000 production target, it will still be about double the amount it produced in 2024.

Through the first nine months of 2025, Lucid produced 9,966 Air and Gravity models, meaning it will need to build more than 8,000 in Q4 to hit its goal.

Lucid-$50,000-EVs
Lucid’s midsize crossover SUV (left) and Gravity SUV (right) Source: Lucid

According to Winterhoff, Lucid now has “weeks where we are producing 1,000 vehicles” in a single week. After overcoming a series of “extraordinary hurdles” that threatened to shut down production, Lucid expects the Gravity to account for the majority of output and deliveries in Q4.”

Lucid recently launched the lower-priced Touring trim, starting at just $79,900, or $15,000 less than the Grand Touring.

Top comment by Tony Johnson

Liked by 12 people

I got my Garvity Touring at the end of October. When I was taking ownership the young man kept trying to get the doors to lacth. I was told that the problem was a software issue. He also stated the issue could be fix. So at this point I was okay with the doors being repaired later. The next problem was the door opening while I was making a turn. Without thinking I reached out to pull the door closed. The door would not lacth, so I had to hold the door closed with one hand while I drove to the WaWa on route 1. With is happening to a new Garvity Touring I'm in shocked. The next couple of days I got ERRORS on the dashboard. There have been other problems like the Garvity Touring not allowing me to shift to drive.

I have young adults that would be driving this Garvity Touring. That's really troubling to me.

View all comments

Later next year, it will begin production on its midsize platform, which will underpin three new vehicles, starting around $50,000. The first will be a midsize crossover SUV, like the Tesla Model Y, followed by a more rugged version that takes influence from the Gravity X Concept.

Lucid-Gravity-software-fix
Lucid (LCID) stock price in 2025 compared to Rivian (RIVN) and Tesla (TSLA) Source: TradingView)

The third has yet to be confirmed, but it’s expected to be a midsize Tesla Model 3-like sedan. Lucid said it has the capital to fund it through early 2027, enough to begin production on the midsize platform.

While Rivian (RIVN) and Tesla (TSLA) stock prices are up 67% and 30%, respectively, in 2025, Lucid’s share price has fallen nearly 60%.

The company is betting on new battery, powertrain, and other EV-related components to drive down costs and improve profits as it aims to turn things around in 2026. Fixing the Gravity software issues will be a big step in the right direction.

FTC: We use income earning auto affiliate links. More.

Stay up to date with the latest content by subscribing to Electrek on Google News. You’re reading Electrek— experts who break news about Tesla, electric vehicles, and green energy, day after day. Be sure to check out our homepage for all the latest news, and follow Electrek on Twitter, Facebook, and LinkedIn to stay in the loop. Don’t know where to start? Check out our YouTube channel for the latest reviews.

Comments

Author

Avatar for Peter Johnson Peter Johnson

Peter Johnson is covering the auto industry’s step-by-step transformation to electric vehicles. He is an experienced investor, financial writer, and EV enthusiast. His enthusiasm for electric vehicles, primarily Tesla, is a significant reason he pursued a career in investments. If he isn’t telling you about his latest 10K findings, you can find him enjoying the outdoors or exercising